> ## Documentation Index > Fetch the complete documentation index at: https://docs.squid-id.com/llms.txt > Use this file to discover all available pages before exploring further. # FAQ > Quick answers to the most common Squid ID questions, covering how identification works, coverage and accuracy, privacy and compliance, billing and credits, alerts, and how it compares to RB2B. Quick answers to the questions we hear most. If you don't see yours, email [help@asksquid.ai](mailto:help@asksquid.ai) and a human will answer. ## Getting started On each page view, the snippet pings Squid ID. Squid ID matches the visitor against its identity and enrichment data and builds a profile of the person, with the company they work for attached. When it can't resolve a person, the visit stays anonymous and you're not billed. See [Person and company data](/how-it-works/company-vs-person). Matches start appearing once the snippet verifies and a real page view happens on the live site. A quiet site sees fewer, so give it normal traffic before judging volume. See the [Quickstart](/getting-started/quickstart) and [Verify your install](/getting-started/verify). No. It's one script tag in your site's ``. On WordPress it's a one-click plugin. See [Install the snippet](/getting-started/install-snippet). ## Coverage and accuracy The usual causes: the snippet has not verified, the hostname you registered does not match the one the page serves on, page rules or filters are hiding matches, an ICP is scoped tightly, or the traffic is genuinely anonymous. Work through [Troubleshooting](/troubleshooting) for the exact fix. Person-level identification is US-based today. You'll still see international company-level signals where the data supports it, but named individuals are US visitors. See [Match rate](/how-it-works/match-rate). Squid ID resolves a person only when the underlying data supports it, and leaves the visit anonymous otherwise, so you act on matches rather than guesses. See [Data sources](/how-it-works/data-sources) and [Match rate](/how-it-works/match-rate). Some visits resolve to a named person, others only to the company they work for. Both are useful, and you can route or filter on either. See [Person and company data](/how-it-works/company-vs-person). ## Privacy and compliance Squid ID is built for US B2B identification and is designed to be used compliantly. Read [Privacy and compliance](/privacy-compliance) for how it handles data, consent, and opt-outs before you go live. It depends on your jurisdiction and how you configure consent. See [Privacy and compliance](/privacy-compliance) for the details and how the snippet behaves behind a consent gate. ## Billing and credits Squid ID runs on prepaid credits and bills per identified match, not per raw visit. Anonymous traffic costs nothing. See [How credits work](/billing/how-credits-work). Bonus credits (including your welcome credit) are used first and expire sooner; paid credits last longer. See [Paid vs bonus credits](/billing/paid-vs-bonus). You can flag a match you don't think you should pay for, and we review it. See [Flag a match](/finding-visitors/flag-a-match). Pricing is per match and drops as your monthly volume grows. See [Pricing tiers](/billing/pricing-tiers). ## Alerts and integrations Route matches to Slack, Microsoft Teams, or an email digest, so your team acts without watching the dashboard. See [Route to Slack](/routing/route-to-slack), [Microsoft Teams](/routing/teams), and [Email digest](/routing/email-digest). Yes. Push identified visitors into HubSpot, Clay, Zapier, your sequencer, or a raw webhook. See [Integrations overview](/integrations/overview). Yes. Define your ideal customer and Squid ID surfaces only matching accounts, and can scope alerts to them too. See [ICP filtering](/finding-visitors/icp-filtering). ## How Squid ID compares Both resolve US visitors to a person. Squid ID delivers those matches through more channels and bills on prepaid credits instead of a monthly seat, so you pay for identifications rather than a subscription.
RB2BSquid ID
Identity levelPerson-level (US)Person-level (US)
DeliverySlack, webhookSlack, Teams, email digest, CRM, webhooks
PricingMonthly subscriptionPrepaid credits, billed per match

Why this matters. You only pay when Squid ID identifies someone, and matches reach your team wherever they already work.

 ## Related * [What is Squid ID](/getting-started/what-is-squid-id) * [Quickstart](/getting-started/quickstart) * [Troubleshooting](/troubleshooting) * [Privacy and compliance](/privacy-compliance)